Frequently Asked Questions

Everything You Need to Know

Find answers about our drawstring bags, custom services, quotations, samples, production lead times, shipping and long-term cooperation.

Category 01

Product & Customization

What products do you manufacture?

We specialize in customized canvas, cotton, Oxford fabric, non-woven, polyester and RPET drawstring bags, suede pouches, laptop sleeves, canvas backpacks and stationery storage bags.

What industries are your products used in?

Our products meet packaging requirements for electronic products, jewelry, gifts and crafts, cosmetics, daily necessities and promotional projects.

Do you offer customization or OEM/ODM services?

Yes. We support customization based on drawings, artwork or physical samples. OEM and ODM cooperation is available.

Category 02

Quotation & Markets

How can I get a quotation?

Please send us your product drawings, dimensions, materials, quantities and contact email. We will prepare and send a detailed quotation as soon as possible.

What markets do you serve?

We serve customers in the USA, UK, Germany, Australia, Japan, the Middle East, Southeast Asia and other international markets.

Can you develop products from our original design?

Yes. We can assist with artwork preparation, pattern development, bag structure optimization, sampling and mass production.

Category 03

Delivery & Cooperation

Can I get a sample first? How long does it take?

Yes. Samples are available and normally take approximately 3–7 days, depending on the design and customization complexity.

What is the lead time for bulk orders?

Bulk production usually takes 15–30 days. The exact lead time may vary during peak seasons or when special materials are required.

Do you keep products in stock?

Our products are mainly made to order. Production and shipment are arranged according to the confirmed order and agreed delivery schedule.

What shipping methods are available?

Orders can be shipped by air freight, sea freight or international express according to quantity, destination and delivery requirements.

Do you accept long-term partnerships?

Yes. We welcome global distributors and long-term business partners, with special pricing and support policies available for qualified cooperation.

What payment methods do you accept?

We currently accept payment by telegraphic transfer, commonly known as T/T.

Can you sign a Non-Disclosure Agreement?

Yes. We respect customer intellectual property and can sign an NDA before cooperation to protect confidential drawings, designs and project information.